Shopee Guarantee is a scheme to protect the buyers from being cheated by the seller. Remind and encourage your customers to share their review and rate your shop/product, as good ratings will be reflected in your shop hence boost the confidence of your new customers.ģ more things you should know as a Shopee sellerĪfter you have set up your shop and products on Shopee, there are a few more useful things to know before you start rolling and laughing to the bank. It will be great to process the order promptly and ship out the order quickly, or at least within the promised delivery window.ĥ. Check your shop daily or periodically for incoming orders. If an order is cancelled due to out-of-stock, this will not only frustrate your customers, your shop's reputation will be affected too.Ĥ. Always check your stock inventory and update regularly to reflect the actual stock count. In order to become a Preferred Seller, these monthly criteria must be fulfilled:ģ. With the label or badge, you gain a higher reputation and trust from the potential customers. When you have become a Preferred Seller, you are able to enjoy additional benefits as compared to a normal seller. The “Mall” label is displayed on the top left corner of the product on the product page and search result page The “Preferred” label is displayed on the top left corner of the product on the product page and search result page (iii) Free shipping when purchased up to a certain amount No minimum criteria (they might sell fake products) (i) Official brand (genuine & authentic product)Īctive seller, specially selected by Shopee team (ii) Reselling other brands of products (new/used) Here's a table to differentiate the type of Shopee seller: For a start, there are 3 types of sellers that are selling on Shopee, namely Normal Seller, Preferred Seller, and Shopee Mall Seller.
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